The Sickness of Busyness

Posted on February 6, 2019 by pkfavantedge

I’ll admit it. Like any other companies, or culture within the company, we have our own little sayings to describe certain situations, certain issues or certain people. There is the often used phrase of FOMO – Fear of Missing Out, … Continue reading →

Customer Experience – The Often Missing Link to Services

Posted on March 30, 2018 by pkfavantedge

We had a very interesting encounter this week, and generally wouldn’t have brought this up if not for such a degree of juxtaposition of two similar events that occurred with massive different outcomes. Firstly, I had a meeting with a … Continue reading →